Chances are, most of you already have some sort of social media presence for your organization. It is important to consider, however, that there is a big difference between personal and professional use of social media. A great first step at bringing your business up to speed is to perform a social media audit.
Social media audits allow companies to take a good look at their efforts and gauge what their online presence is actually accomplishing. It is all well and good to maintain social media profiles, but you have to know what you are getting back from the endeavor. You should strive to make sure your organization is keeping a consistent brand and message throughout your social media sites. Bloggers Boame and Bolsinger offer several good guidelines for social media audits. Some of the most compelling are to:
- create custom graphics and landing pages
- monitor site analytics
- engage with the social community and consider comments
- scrap tools that do not benefit your goals
- integrate your social media sites with one another
In addition to these tips, I would suggest some good old-fashioned audience evaluation. Bolsinger suggests that you claim your brand name on every social media site, going so far as to set up a system that will set up accounts as new tools are released. I believe it is important to focus on sites your target audience is likely to visit. Facebook, LinkedIn and Twitter are probably the most heavily frequented by all demographics, and it would be wise to set up profiles on these sites. However, arts and humanities groups and individual artists might find sites like Flickr and deviantArt appeal more to their audiences. When conducting an audit, pick and choose the venue which reflects your audiences’ interests.
You can listen to our podcast with Shellie Williams to learn more about AHCMC’s Boot Camp and professional advancement opportunities.
Education is half the battle, so get out there and learn some new social media skills!